Information We Collect
We only collect information that you voluntarily provide to us when you contact us for enquiries or quotes. This includes:
- Your name and contact details (email address and phone number)
- Project details and requirements you share with us
- Property address or location information for site visits
- Any additional information you choose to provide in your enquiry
How We Use Your Information
We use your personal information solely for the following purposes:
- To respond to your enquiries and provide quotes for our services
- To arrange site visits and consultations
- To communicate with you about your painting and decorating projects
- To provide ongoing customer service and support
We do not use your information for marketing purposes, sell it to third parties, or share it with advertisers.
Website Analytics
We use a privacy-focused analytics service to understand how visitors use our website. This helps us improve our online services. The analytics we use:
- Does not use cookies or tracking technologies
- Collects no personal information about visitors
- Cannot identify individual users
- Only provides anonymous visitor statistics
- All data is processed within Europe and never shared with third parties
This anonymous data helps us understand which pages are most useful and how we can improve your experience on our website.
Data Protection
Your personal information is securely stored and protected. We:
- Keep your information only as long as necessary to provide our services
- Do not share your details with any third parties
- Use secure methods to store and transmit your information
- Will delete your information upon request
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct any incorrect information
- Request that we delete your personal information
- Withdraw your consent for us to contact you at any time
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
This privacy policy was last updated: July 2025